84070940 After Hours: 0401740300

Support Coordination

Including You has three support co ordinators who work full time. We do not have a wait list and we have capacity. In line with NDIS we  are funded through an NDIS plan to provide support  to individuals and families to co ordinator and implement their plan. It is our goal to up skill service users to manage their plan in the future. Our job is:

  • To engage service providers for Direct Supports
  • To engage professionals for assessments and training to support the service user.
  • To create Service agreements between the service user and chosen service.
  • To explain the NDIS pricing guide and advise service user and family. Always looking at the overall finances for the service user and the best bang for the buck.
  • To assist the service user and their family , how to problem solve issues that might present.
  • To educate service users and families their responsibilities under a service agreement.
  • To change or amend a service agreement.
  • When requested by NDIS we provide a 8 week report and a 9 month report to inform NDIS what has worked and what hasn’t. This includes preparing the service users for their next NDIS plan review.
  • A collaborative approach driven by the service user and their family.

Specialist knowledge

NDIS: Including You  was part of the role out of NDIS into the North Eastern Region, having contributed and invested in knowing the NDIS service system and being able to best support those new or long term service users and families into the scheme.

Collaborative Discharge project: Working Collaborative with hospitals and rehabs across Victoria, supporting the exit from these services to their home in a collaborative planning.

Child Protection: Understanding how to use the NDIS supports with Child Protection Involvement and expertise and knowledge of both service systems.

Adult and Child Justice System: We work with both Justice systems with expert knowledge and practice, this includes have a specialist team of Direct Support Worker who can work within the jail system or those exiting jail into the community.

Trauma: Understanding the impact untreated Trauma has on individuals, their behaviour and the way  they lead their lives.

Mental Health: Understanding and knowledge of the mental health system and its impact on the NDIS and the Service User. A number of our Direct Support staff have experience in delivering supports to service users with mental health  issues.