What is Psychosocial Recovery Coaching (PRC)?
A Psychosocial Recovery Coach is a NDIS support person who works alongside you to help you build confidence, strengthen everyday skills, and work towards the life you want. They focus on your goals, your strengths, and what recovery means to you, while helping you connect with supports, community, and opportunities that matter to you.
Recovery Coaching is about building your capacity and supporting your independence at a pace that feels right for you.
Recovery Coaching is based on recovery-oriented practice, which means recognising that recovery looks different for everyone. Your coach will work with you in a way that respects your choices, builds on your strengths, supports hope, and helps you grow your confidence and independence at a pace that feels right for you.
Recovery-orientated practice
Recovery-oriented practice encapsulates support that:
- recognises and embraces the possibilities for recovery and wellbeing created by the inherent strength and capacity of all people experiencing mental health issues
- maximises self-determination and self-management of mental health and wellbeing
- responds to gender, sexuality, culture, family and community
- assists families to understand the challenges and opportunities arising from their family member’s experiences.”
A process of change through which individuals improve their health and wellness, live a self-directed life, and strive to reach their full potential.
Subject to the preferences of each person, the responsibilities of the recovery coach should
include:
- developing recovery-enabling relationships, based on hope
- supporting the person with their recovery planning
- coaching to increase recovery skills and personal capacity, including motivation,
strengths, resilience and decision-making - collaborating with the broader system of supports to ensure supports are recovery oriented
- supporting engagement with the NDIS, including support with plan implementation
- documentation and reporting.
Specialist Knowledge & Experience
Our Psychosocial Recovery Coaches & Support Coordinators bring extensive experience across a wide range of areas, including:
- Early Intervention (0–7 years), working alongside families, key workers and allied health services
- Child Protection across Victoria and Queensland
- Justice system involvement, including sourcing accommodation and working within legal conditions
- Alcohol and other substance use, with a harm minimisation approach
- Strong understanding of the difference between NDIS and Health systems
- Administrative Appeals Tribunal (AAT) experience, supporting participants through unfair decisions
- Mental health services within the NDIS framework
- Trauma-informed support, recognising the impact of untreated trauma
- Working with hospitals and rehabilitation centres to support transitions back home
This breadth of experience allows us to support participants with complex and changing needs.
Need Help Now?
For serious illness or injury that is critical and requires urgent attention, call triple zero (000) for an ambulance or go to the emergency department of your local hospital.
If you or someone you know is in crisis and needs help now, you can contact the following services:
- Lifeline - 13 11 14
- Kids Helpline – 1800 551 800 for young people 5-25 years
- Suicide Call Back Service – 1300 659 467
- MensLine Australia – 1300 78 99 78 for men of any age
- 24/7 Family Violence Support - 1800 015 188
- Aboriginal Family Domestic Violence Hotline - 1800 019 123
- 1800 RESPECT - 1800 737 732
- Beyond Blue - 1300 22 4636
- QLife (LGBTIQ+ support) - 1800 184 527
- Carers Australia Support Services - 1800 242 636
- National Disability Abuse and Neglect Hotline - 1800 880 052
- Relationships Australia - 1300 364 277